OUR POLICY
1
We process all orders within 1–2 working days.
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Within Germany (DE):
Orders are shipped via DHL and typically delivered within 2–3 business days. -
International Shipping:
Delivery may take up to 5–6 business days, depending on your location.
For more information, please refer to our full shipping policy.
SHIPPING POLICY
2
RETURN POLICY
Return & Exchange Policy
All sales are final. We do not accept returns, exchanges, or offer refunds for any products once purchased.
Exception:
If your item arrives damaged, please contact us within 3 days of delivery with photo evidence. In such cases, we offer two options:
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Exchange for the same item (if available), or
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A discount code for future use.
We reserve the right to determine whether the item qualifies as damaged and eligible for exchange or a discount code.
Thank you for your understanding and support!
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